Refund policy

All sales are final. However, we may consider repairs, exchanges, or refunds on a case-by-case basis at our sole discretion.

Please contact us at thebijouxfab@gmail.com or 940-300-7452.

If you have been specifically instructed by our team to return an item:

  • You MUST include a note with your order number, description of the issue, and the agreed-upon resolution
  • Returns/repairs received without the required note will not be processed
  • Returns/repairs must be sent within 30 days of receiving return authorization

 

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